If you have never signed up for a hosting account or you are switching companies and the new one employs a Control Panel that you have not seen before, you may become perplexed about how to do a specific task in your account or on your desktop computer. That’s why, a lot of hosting companies have set up a knowledge base, which encompasses the most popular queries and challenges associated with the specific platform they use, rather than adding only some generic facts. This type of knowledge base will help you find the necessary information swiftly and effortlessly, so you will not need to dedicate both time and efforts to stuff that may require something as elementary as hitting a button or marking a check box. Thus, not only can you get stuff done, but you can also become aware of loads of new and important details, both about the way you can manage your account and about the way the web hosting service works in general.
Extensive Online Documentation in Shared Hosting
If you have ordered your very first shared hosting plan through our company or have migrated your website over to us, you will grow familiar with our platform and our custom-created Hepsia hosting Control Panel in no time thanks to the fact that we have compiled an in-depth online knowledge base where you can find all the info that you’ll ever need – both general info with regards to the service as a whole and more concrete info about the separate features that you can make use of and the complications that you can chance upon. The articles themselves are available in 2 places. The full article list can be accessed through the Help section of the Control Panel. You can find articles that are dedicated to the different features in each and every Control Panel section as well. You can learn how to do pretty much everything, from creating an .htaccess config file to administering a mailing list, and all the articles offer in-depth guides, so you won’t ever get confused because of an unclear text. Needless to say, if you face a more specific problem and you can’t find a solution in our knowledge base, you can contact our technical support team representatives 24-7.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia hosting Control Panel, which comes with our semi-dedicated hosting, will allow you to access the comprehensive online help documentation that we’ve prepared for you. The articles themselves offer general information on our services, educative manuals about the various functions that you can make use of, together with troubleshooting guidelines that can help you recover common problems that you could come across. The topics that we have covered include more or less everything, from uncomplicated things such as how to host a brand-new domain in the account, to more intricate ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a given section of the Control Panel will always be available on the right side of the page that you are on, whereas the whole article archive is accessible through the all-encompassing Help section.