1 hour ticket response
Our team of technicians is committed to supplying rapid answers to each of your questions. We will review your trouble ticket the instant it’s been delivered and will reply with a solution to the problem within less than sixty minutes after the trouble ticket submission. In reality, our average response time is 20 minutes.
A Top–Quality Tech Support Service
Our help desk support staff members possess substantial experience in the shared hosting services niche and are skilled enough to offer a rapid solution to your problem. If, however, the problem at hand is not within the competency of a customer support engineer, the ticket will be sent to a programmer or sysadmin for further investigation.
An Easy–to–Navigate Help Center Section
To help you find a quick hint on how you can use a specific service, we have incorporated a truly intuitive Help Center section in our Web Site Control Panel. You can search through a broad collection of web hosting account management articles and website management articles, take a gaze at the F.A.Q. database or check our educational video tutorials.