Customer Support Channels
A 1–hour Response Guarantee
Providing high quality support on time is our top priority, so we back up each shared hosting services plan with a 1–hour ticket response guarantee. Once you supply a ticket or send us an email, our user help and support team will try all they could do to supply the most adequate solution to your case and to supply you with help in due time.
A Top–quality Support Service
Get in touch with us whenever needed. Our staff of consultants is going to be on the web for you 24x7x365 to respond to all your requests and to fix any matter you will have. You can post a customer assistance ticket from the designstore01 Web Site Control Panel or drop an e–mail message any time. Moreover, on business days, you’ll be able to phone us or take advantage of the online chatting service.
An Intuitive Help Section
designstore01 has included an in depth practical knowledge base into the Control Panel that will help you receive beneficial step by step recommendations any time. Each part of the Control Panel features its own contextual guide area showcasing a group of how–to articles. We have also organized video tutorials to supply you with a much better visual representation of the correct way to carry out any presented activity.